Shipping policy

Shipping Policy

At Stella Frank, we are committed to delivering your order quickly, safely, and seamlessly.

Shipping Rates

We offer:

Free standard shipping on orders over $120

Flat rate standard shipping $9.95

Processing Time

All orders are processed within 1–3 business days.

Estimated Delivery Times

Australia:

Standard Shipping please allow up to 15 business days.

Please note that delivery times may vary depending on your location and external factors such as carrier delays or peak periods.

Delays

While we aim to meet all delivery timeframes, occasional delays may occur due to postal services or high demand periods. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping details are correct at checkout.

Stella Frank is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions regarding your order, please contact us:

Stella_frank1@outlook.com

Stella Frank is based in QLD Australia